Request Payment Extension
Have you received a disconnect notice, or are you unable to pay your bill on time?
At SWEPCO, we recognize that sometimes you need a little extra time to pay your electric bill.
If that's the case, you can request a payment extension or make other payment arrangements by contacting us at 1-888-216-3523.
Low-Income Home Energy Assistance Program (LIHEAP)
Having trouble managing your bills?
Southwestern Electric Power Company
works with many private and non-profit community-based local and federal organizations
that provide assistance to low-income residents. LIHEAP is one of the programs offered
to provide energy assistance. Each state has different qualification requirements.
Check your state's program
to find out if you qualify.
Prevent Disconnection Of A Friend Or Relative
You can help someone avoid electric service disconnection with our Third-Party Notification
program. This free service is often used on accounts of those who are elderly or
ill, but it can be used for any customer.
- As an authorized third party (designated by the account holder), you will receive
copies of the billings if electric service is at risk of being disconnected due
to nonpayment.
- You will not be responsible for paying the bill.
To enroll,
print a registration form and mail it to us. Please note that
the form must be completed and signed by the account holder.