Payment Extensions & Agreements
Get an extension
One Time Payment Extension
One-time Payment Extension gives you a little more time to make your bill payment.
Make a payment agreement
Extended Payment Agreements
An Extended Payment Agreement lets you request a monthly payment plan to pay off your balance in full.
Payment Assistance Programs
Low-Income Home Energy Assistance Program (LIHEAP)
Having trouble managing your bills?
Southwestern Electric Power Company
works with many private and non-profit community-based local and federal organizations
that provide assistance to low-income residents. LIHEAP is one of the programs offered
to provide energy assistance.
- Learn more about LIHEAP
-
Each state has different qualification requirements.
Check your state's program
to find out if you qualify.
Prevent Disconnection Of A Friend Or Relative
You can help someone avoid electric service disconnection with our Third-Party Notification
program. This free service is often used on accounts of those who are elderly or
ill, but it can be used for any customer.
- Learn more about Preventing Disconnection
-
- As an authorized third party (designated by the account holder), you will receive
copies of the billings if electric service is at risk of being disconnected due
to nonpayment.
- You will not be responsible for paying the bill.
To enroll,
print a registration form and mail it to us. Please note that
the form must be completed and signed by the account holder.