Louisiana Electric Rates

• LPSC Electric Tariff
• 2023 Fuel Adjustment Factors Louisiana

2024 Refund

Louisiana Public Service Commissioners have approved SWEPCO's request to refund customers, correcting a mistake in the 2023 Formula Rate Plan. SWEPCO's Louisiana customers will see the refund as a credit applied to their bills beginning in July. SWEPCO discovered the error while preparing a new Formula Rate Plan filing this year. The error overstated a revenue line item by $23 million in the 2023 Formula Rate Plan and only impacts Louisiana customers.

Louisiana customers will see a credit on their July, August, and September bills. The line item will appear as rate refund rider, and their total refund amount will depend on how much electricity they use and other guidelines set forth by the Commission.

FAQs

What was the error?

While preparing the April 2024 Formula Rate plan filing in Louisiana, SWEPCO discovered an error between two spreadsheets in accounting cost of service model that selected the wrong line or balance for accumulated depreciation when establishing the total rate base amount. As a result, rate base was overstated.

How quickly will customers see a benefit?

Customers should see a credit applied directly to their bills beginning in July and ending with their bills for September.

How would customers receive their refund?

You will see a credit on your July, August, and September bills. The line item will appear as rate refund rider.

What could customers anticipate as a refund?

Your total refund amount will depend on how much electricity you use. Our customer services and billing agents are reviewing individual accounts to ensure an accurate refund for every customer.

Will SWEPCO issue my refund as a check made payable to me?

No. The refund is typically issued as a credit directly on the customer's bill.

Will all Louisiana customers receive the same refund amount?

No. The refund will depend on a customer's current usage.

How is the refund amount calculated?

The refund will be based on a factor applied to the customer's kWh usage and the monthly customer charge. This will not include fuel costs.

What if I move prior to the refund being issued to customers? How will I get my money?

Louisiana customers eligible for a refund will be credited during the time period as described. However, if they move, they would not receive a credit. When a residential customer closes their SWEPCO account during a general refund to customers, the credit goes back into the total balance owed to customers and gets distributed to existing customers.

I live in Texas or Arkansas. Should I expect a refund?

This refund is only available for Louisiana customers. It was an independent issue that was a calculation/cell error. It was looked at for our other states to confirm the same issue wasn't made, and it was not.