Summer Bill Help

Why is my bill so high?

During this unusually hot season, homes are requiring two to three times as much energy for cooling than during the same period last year. For people keeping the same routine, and even those who are increasing the temperature on their thermostats, air conditioning systems are running longer – and therefore using more energy – to maintain cooler temperatures inside homes.

There are a lot of factors at play including how well your home is insulated and your air conditioning system working overtime to combat the severe heat we’ve all experienced lately.

What does it cost to run my A/C?

A typical two-ton A/C unit for an average-sized apartment costs about $0.30 per hour to run. A unit running eight hours a day for a month will use about $72 in energy. If that unit runs 16 hours a day, the bill will double to $144 – not including any other appliances and other uses of electricity.

What can I do right now?

We recommend a thermostat setting of 76-78 degrees, as health and safety permits. Each degree lower than 76 will increase the cooling portion of your bill by about 7%.

Use ceiling fans and portable fans to circulate air, which can make you feel cooler.

How many days are in a billing cycle?

It’s normal for the number of days in each billing cycle to vary from month to month. You can see the number of days in your billing cycle on the front page of your bill.

No-cost and low-cost ways to lower your bill

  • It’s best to avoid the heavy housework between 1 p.m. and 5 p.m. Save cleaning dishes, using the oven and washing laundry for cooler parts of the day. These appliances create heat and moisture that put an extra strain on your air conditioner.
  • Keep direct sunlight out as much as possible. Close curtains, shades and blinds to hold down the temperature inside the home.
  • Be sure the damper on your fireplace is tightly closed to prevent air loss when not in use.
  • Clean or change the air filters in your A/C unit. Dirty filters cause the equipment to work harder, using up to 5% more energy than a clean filter.
  • Use fans to circulate the air. The breeze makes the air feel cooler that it is. Fans only cost $1-2 a month to operate.
  • Properly ventilate your attic to prevent excess heat build-up, which causes your A/C system to work harder.
  • Upgrade or install insulation, which can reduce cooling costs by as much as 20%.
  • Replace old weather stripping around doors and windows to prevent leaks.

Visit SWEPCO.com/SAVE to learn more about saving energy.

Request Help

You may qualify for:

  • An extended payment agreement. In cases where bill payments have fallen behind, it may make sense to consider setting up a payment arrangement. SWEPCO’s Customer Solutions Center representatives can describe specifics based on each situation.
  • Our Average Monthly Payment plan (AMP). AMP averages out payments throughout the year to account for seasonal spikes in usage. Bills adjust on a 12-month rolling average and change only slightly each month, making bills more predictable.
  • A payment assistance program. SWEPCO can provide eligibility guidelines, contact information and program specifics for local and state assistance organizations, and work with those organizations to verify information and accept agency assistance pledges.

Log into your SWEPCO account, or call us at 1-888-216-3523 to request help.