Pay By Phone

Southwestern Electric Power Company partners with BillMatrix for immediate payments by phone.
Call BillMatrix toll-free at 1-800-611-0964 to make a payment.

  • Pay by credit, debit, some ATM cards or e-check
  • You'll need your account number. Login to get it.
  • Payments made after 4:00 p.m. ET, on a weekend, or on a holiday will post on the next Southwestern Electric Power Company business day
  • A fee may apply and will be charged by our partner BillMatrix More details BillMatrix payments

    The service fee of $1.85 will be charged for a residential account and a fee of 2.95% will be charged for any non residential accounts by the service provider, BillMatrix. Non residential accounts can also pay via e-Check free of charge. While you will be paying your account with Southwestern Electric Power Company, the full amount of the fee is passed to BillMatrix as the provider of this service. If you have any questions or problems with your payment, please contact BillMatrix at 1-800-611-0964.

    You will receive a confirmation code as proof of payment. Southwestern Electric Power Company will be immediately notified of your payment through an electronic memo posting to your electric account. Payments received prior to 4:00 p.m. EST will be posted to your account that evening. Those made after 4:00 p.m. EST, on a weekend, or on a holiday will post on the next Southwestern Electric Power Company business day. Posting schedules may vary on holidays.

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Looking to avoid fees?
If you are enrolled in paperless billing, you can make free immediate payments from your checking account.

Please Note: If you have questions not related to this payment service, please contact SWEPCO directly.