Start, Stop, or Transfer Service

Start New Service
  • Not a current Southwestern Electric Power Company customer OR
  • Keeping service at your current Southwestern Electric Power Company residence, but want to also start service at an additional address in the service territory.

NOTE: This online function is currently only available to residential customers. Business customers please contact your local Southwestern Electric Power Company Customer Operations Center.

Transfer Service
  • Current customer of Southwestern Electric Power Company moving to another home within the AEP service territory.
  • You can keep the service on at both addresses while moving.

NOTE: To transfer service to someone else living at the same address, please Start New Service.

Stop Service
  • Turn off electricity at your address and close your account.