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Neighbor to Neighbor Program

The AEP Ohio Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their bill.

Winter heating grant assistance has ended for the 2023-2024 program year and will reopen in November 2024. Please check back in Fall 2024 for additional information.

Looking for your bill assistance options? See what help you're eligible for in an easy 2-minute survey about your household.

Neighbor to Neighbor Program

The SWEPCO Neighbor to Neighbor Program lends a hand to those who are experiencing financial hardships and need help to get back on their feet. Administered by Dollar Energy Fund, the program provides eligible customers with a utility assistance grant applied directly to their bill.

Applying for Assistance

You can apply for the Neighbor to Neighbor program at a local community action agency in your county or parish.


Visit a community agency Submit an application in person. Community agencies may be able to offer a variety of assistance beyond just help with your electric bill.
Search includes agencies in Louisiana and Texas. For Arkansas, visit your county community action agency.

Giving to the Neighbor to Neighbor Program

Interested in donating? Just a few extra dollars a month can help a neighbor in need. All donations are used to assist limited-income families in Arkansas, Louisiana, and Texas.

Make a monthly donation through your bill

Sign up to donate an amount you choose from each bill. You can:

  • Choose a fixed monthly amount to donate, or
  • Round up your bill to the nearest whole dollar, donating the difference

Donate monthly

Donate by Mail

Check donations should be payable to "SWEPCO Neighbor to Neighbor Program" and sent to:

Southwestern Electric Power Company
PO Box 371496
Pittsburgh, PA 15250-7496

If you already pay your bill by mail, you can write one check and add the contribution amount to the total. Contributions are tax deductible and those making donations will receive a receipt.

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