Emergency Outage Kit

Create Your Own Emergency Outage Kit

Be prepared for when the power goes out. Assemble an emergency outage kit that includes the following items, at a minimum:

  • Flashlights and fresh batteries
  • Battery-powered radios or televisions
  • Candles, matches, or lighters
  • Water for drinking and cooking
  • Portable heater (oil or gas)*
  • Camping equipment (sleeping bags, camp stoves, lanterns)
  • Non-perishable food and a manual can opener
  • Manufacturers' instructions for power-operated equipment such as the garage door, generator
  • Important medicines you need to take. Better to locate them while the power is still on than fumbling around in the dark should the power go out.

* Caution: Some portable heaters can cause fires or other safety hazards when not used as specified by the manufacturer. Be sure to review the safety specifications of your specific model before using it during an outage.

Report an Outage

We continually monitor all inquiries we receive on this site.

  • Safety Hazard Conditions
    Call our Customer Operations Center at 888-218-3919.

    Safety Hazard Condition

    A safety hazard is a condition that poses an immediate risk to the public, and can include:

    • Downed wires that may be sparking or near water
    • Downed poles
    • Trees that have fallen on power lines

    Never go near or touch a power line.

    Letting SWEPCO know about safety hazards helps prevent phone lines from becoming overloaded and helps us prioritize work.

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What To Do When the Lights Go Out