Thank you for your patience.
A safety hazard is a condition that poses an immediate risk to the public, and can include:
Never go near or touch a power line.
We’ve compiled answers to our most frequently asked questions.
“Remember User ID” helps you log in without having to memorize your ID or look it up every time. When you opt in, we automatically fill in your ID from then on. To avoid unauthorized access, you’ll still have to enter your password.
Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account.
If you have forgotten your security code, please call 888-216-3523.
System Maintenance Many online functions, like login and outage reporting, won't be available from 5:00 AM - 11:00 AM ET on Saturday, 12/13.
If you have an urgent issue, please call our Customer Operations Center at 888-216-3523.