Report Tree Problem

Tree Maintenance Request

Please use the form below to alert us of a tree you believe may be growing too close to one of our power lines or may present a hazard to the lines. An Southwestern Electric Power Company representative will examine the situation and, if the problem cannot wait for the next scheduled maintenance, we will schedule the required work as soon as possible. Overall, it is our objective to provide safe and reliable electric service. It is not Southwestern Electric Power Company's responsibility to protect private or public property from falling trees or limbs.

CAUTION: For your safety, please do not work on trees near power lines.

Southwestern Electric Power Company only trims trees that are growing too close to company lines -- the lines that run from pole to pole. The company does not trim trees that are threatening to interfere with your service drop (the line that runs from our pole to your house). The service drop is the responsibility of the property owner. With notice, we will send a line crew to disconnect this service line for safety. Please contact us at least two working days in advance to have this work performed.

Trees interfering with electric utility lines are pruned or removed around the Southwestern Electric Power Company system -- neighborhood by neighborhood. Southwestern Electric Power Company does not charge customers when performing this maintenance. Faster growing species may require removal or more clearance from the electric line than slower growing species.

Contact Information

Best callback number to reach you during the outage.

Account Information

11-digit number at the top of your bill
Apt, suite, building, unit, etc.

Tree Maintenance Details

We trim trees according to standards set forth by the Tree Care Industry Association and the International Society of Arboriculture.

Safety Hazard Condition

A safety hazard is a condition that poses an immediate risk to the public, and can include:

  • Downed wires that may be sparking or near water
  • Downed poles
  • Trees that have fallen on power lines

Never go near or touch a power line.

Letting SWEPCO know about safety hazards helps prevent phone lines from becoming overloaded and helps us prioritize work.


Tree Trimming Q&A

Q: What is our responsibility for tree trimming?
A: Trees close to power lines
We have a rotating schedule to trim trees that grow close to company power lines (pole to pole). This effort is in addition to the clearing we do when restoring power.

Q: What is your responsibility for tree trimming?
A: Trees close to service drop
You are responsible for trees close to your service drop (line from the pole to your house). When you are ready to trim the tree, give us two days' notice and we'll safely disconnect the service drop for you.