CURRENT SITUATION  

With ongoing confirmed tornadoes across the ArkLaTex service area, there have been impacts to our energy delivery system. As a result, additional outages could occur until SWEPCO’s transmission system is stabilized. Customers should prepare to be without service for an extended period. Our teams will be working as soon as possible to safely get the power restored. 

Tropical Storm Beryl, once a Category 5 hurricane, made landfall on the Texas Gulf Coast early Monday morning. As Beryl moves inland, the strong storm system has spawned several tornadoes, produced strong winds and heavy rainfall. The threat continues for more tornadoes and flooding through Tuesday. Customers are encouraged to stay weather aware. 

As of 4 p.m. Monday, approximately 23,000 SWEPCO customers were without power. This includes customers in Southwest Arkansas, Northwest Louisiana and Northeast Texas. New outages could continue to occur as the transmission system is stabilized. 

GET RESTORATION UPDATES 

Enroll in our alerts at SWEPCO.com/Alerts 

MAKE A PLAN 

Consider what you’ll do if there’s an extended power outage. Be sure to contact family, friends, neighbors with young children, the elderly or people with medical conditions to ensure they also have a plan. If you or a family member relies on uninterrupted electric service for health reasons, plan now in case of extended outages. 

POST-STORM SAFETY TIPS 

Find post-storm safety tips: https://www.swepco.com/safety/ 

Report outages: SWEPCO.com/outage or call (888) 216-3523 

FREQUENTLY ASKED QUESTIONS 

What should customers do if they see downed lines? 

Don't touch it or anything near it. Even telephone or cable lines can become energized. Keep yourself and others as far away as possible and call 911 or SWEPCO immediately at (888) 218-3919.