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Nearly 3,000 workers mobilized to support restoration

June 18, 2023

Despite an initial set back from additional severe weather, crews continued to make steady progress in the ongoing effort to rebuild SWEPCO’s energy delivery system following extreme weather that began on Friday.

Beginning late Saturday, both line crews and tree crews were arriving from a variety of locations and have now mobilized across our hardest hit districts. On Sunday, those crews, which include resources from AEP Ohio, AEP Texas, Appalachian Power, Indiana & Michigan Power, and Kentucky Power as well as other mutual assistance partners from across the United States, are arriving and providing support.

Through mutual assistance, additional crews were called upon to aid in the effort to help. As a result, nearly 3,000 utility professionals have now joined forces to tackle the work and rebuild communities across northwest Louisiana, east Texas and the western communities in Arkansas following the continued onslaught of extreme weather.

When you have devastation at this scale, with widespread damage that includes significant impacts to both our transmission and distribution stations, the prolonged effort requires time to mobilize additional resources so that all communities are fully assessed, and the work can proceed in an efficient and safe manner. The work is underway, and many customers could receive individual mobile alerts as early as Monday for updated or revised estimated times for restoration.

The weather, which included a confirmed EF-1 tornado as well as hurricane-level straight line winds, delivered a punch to both the transmission and distribution stations. More severe weather barreled through the region on Sunday and knocked out additional service.

Since Friday, work continued to complete damage assessments including aerial and ground assessments of nearly 700 miles of transmission lines. Approximately 60 Transmission and Distribution stations were impacted, and 50 transmission lines were forced out of service due to tree and structure damage caused by the extreme weather. Damage to transmission lines can result in significant outages. Already, teams have worked to restore 25 transmission lines and continue prioritizing stabilizing the system. Teams are putting additional efforts on repairs to transmission lines impacting customer stations. SWEPCO’s utility poles and distribution wires serving individual homes and businesses also experienced extensive damage. Crews continue to assess and have reported nearly 300 utility poles taken out of service and more than 114 transformers are scheduled to be replaced.

Outage update: At peak, close to a quarter of a million SWEPCO customers lost power after the hurricane-force winds caused significant damage to the power delivery system across SWEPCO’s service area. As of 7:45 p.m. Sunday, approximately 90,000 customers have had power restored; an estimated 160,000 SWEPCO customers remain without power.

Continue to stay weather aware! Potential remains for additional storms during the next several days and could disrupt service to more customers or impact restoration timelines.

Work continues, weather permitting, to rebuild SWEPCO’s energy delivery system with continued focus on repairs to SWEPCO’s transmission system.

Estimated Restoration Times: We know customers are seeking information and we are doing everything we can to offer assurance that power will be restored safely and reliably. Teams will provide additional detail including updates to restoration areas and times as crews continue working to restore power.

Customers could receive individual mobile alerts as early as Monday for updated or revised estimated times for restoration.

  • Natchitoches District in Louisiana – 10 p.m., Tuesday, June 20
  • Texarkana District in Texas – 10 p.m., Wednesday, June 21
  • Longview District in Texas – 10 p.m., Friday, June 23
  • Shreveport District in Louisiana – 10 p.m., Saturday, June 24

 

As we get more specific information for your area, we will update this information.

Safety Reminders:

  • For your safety and for the safety of our crews, please refrain from approaching them while they are working.
  • Contact our customer service personnel with any questions about your service. You can report downed lines and other hazards to SWEPCO at 888-218-3919 or online at https://www.swepco.com/outages/report/
  • Downed power lines - Never touch a downed line, or go near it, no matter how harmless it looks. The line could be energized. Stay away and keep children and pets at least ten feet away from downed lines. Treat all downed power lines as if they are energized and dangerous. Call SWEPCO or 911 immediately. 
  • Portable generator safety – If you use a portable or RV generator, do not plug the generator into your circuit box. Portable generators can "backfeed" electricity up the line and risk the lives of repair workers and the public. Follow the manufacturers' instructions carefully and plug essential appliances directly into the generator.

SWEPCO is grateful for all the crew members who have left their families with many away from their families on Father’s Day and beyond to help in this historic restoration effort. Additionally, we extend our thoughts and prayers to our sister utility Public Service of Oklahoma as they are working to restore their system following last night’s severe weather in Tulsa.

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